FAQs

1. What is the Ejex Face & Neck Firming Mask made of?
   It’s made from 100% plant-based ingredients, including fermented edible plants, oat extract, and tremella yeast ferment. It contains no preservatives, alcohol, fragrance, or chemicals.

2. Is the mask suitable for sensitive skin?
   Yes. It’s specifically formulated for sensitive, reactive, or allergy-prone skin, including use during pregnancy.

3. What makes the Ejex mask different from other sheet masks?
   Our dual design targets both the face and neck simultaneously, using fermented plant actives and low-molecular-weight polysaccharides for deeper hydration and firming.

4. Is the mask fragrance-free?
   Yes, it’s 100% fragrance-free — ideal for sensitive skin.

5. Can I use the mask daily?
   Yes. The gentle, non-irritant formula is designed for daily skincare use.

6. How long should I leave the mask on?
   We recommend applying it for 15–20 minutes for optimal results.

7. Is the product eco-friendly?
   Yes. It’s USDA-certified 100% Bio-Based, and the mask contains no plastic lining, only naturally fermented materials.

8. Does the mask contain hyaluronic acid?
   No, it uses tremella-derived polysaccharides, which offer superior hydration compared to traditional hyaluronic acid.

9. Is it safe for pregnant or breastfeeding women?
   Yes, the formula is extremely gentle and contains no harmful chemicals, making it safe for use during pregnancy.

10. Where is Ejex Beauty formulated?
    All products are formulated and developed in Taiwan by dermatologists and pharmacists.

Usage & Results

11. When will I see visible results?
    Most users notice improvements in hydration and smoothness immediately, with more visible firming and soothing effects in about 28 days of consistent use.

12. Can I apply moisturizer after using the mask?
    Absolutely. Follow with your regular skincare routine to lock in moisture.

13. Can men use Ejex masks too?
    Yes! The formula is gentle, neutral, and effective for all skin types and genders.

14. Can I refrigerate the mask before use?
    Yes, chilling the mask can enhance its soothing and depuffing effects.

Safety & Ingredients

15. Does the mask contain parabens or sulfates?
    No. It is free from parabens, sulfates, preservatives, alcohol, and artificial ingredients.

16. What are the main active ingredients?
    Key actives include oat extract, tremella yeast ferment, and plant-derived probiotics, which hydrate, calm, and support the skin barrier.

17. Is the product tested on animals?
    No. Ejex Beauty is proudly cruelty-free.

18. Does the product have any certifications?
    Yes. It is USDA-certified 100% Bio-Based, a global standard for plant-based products.